NOTICE OF PRIVACY PRACTICES
This Notice of Privacy Practices applies to the customers of Access Diabetic
Supply, LLC and its affiliates (dba Access Diabetic Supply, Access Respiratory
Supply and ADS Pharmacy) (Access or the Company).
This notice describes how medical information about you may be used and
disclosed and how you can get access to this information. Please review it
carefully.
We are legally required to protect the privacy of your health information. We
call this information protected health information, or PHI for short, and it
includes information that can be used to identify you that we®ve created or
received about your past, present or future health or condition, the provision
of health care to you, or the payment of this health care. We must provide you
with this notice about our privacy practices that explains how, when, and why we
use and disclose your PHI. With some exceptions, we may not use or disclose any
more of your PHI than is necessary to accomplish the purpose of the use or
disclosure. We are legally required to follow the privacy practices that are
described in this notice.
How We May Use and Discloses Your Protected Health Information. We use and
disclose health information for many different reasons. For some of these uses
and disclosures, we need your prior authorization. We may use and disclose your
PHI without your authorization for the following reasons:
We will use and disclose your PHI in connection with your health care treatment.
For example, your medical information may be used to provide health-related
products and services to you and to coordinate with your doctor to ensure that
you receive the products that your doctor has prescribed to you.
We will also use and disclose your PHI as needed to collect payments for the
products and services that you receive, such as when Access bills Medicare, your
private insurance carrier, or you for the products and services you receive.
We may use and disclose your PHI as needed to manage and improve the quality of
our health care operations, including uses such as quality assessments, audits,
and other similar functions. Limited medical information about you may also be
disclosed to your insurers or doctors for managing their internal health care
operations.
We may use or disclose your PHI to third parties that provide certain services
to us, such as data processing, billing, legal, or accounting services, under
contracts that protect your medical information from unauthorized use or
disclosure.
We may also use and disclose your PHI for the following reasons:
When a disclosure is required by federal, state or local law,
judicial or administrative proceedings, or law enforcement.
Disclosure to Others Involved in Your Health Care. We may disclose health
information about you to a relative, a friend, the subscriber of your services
or any other person you identify, provided the information is directly relevant
to that person®s involvement with your health care or payment for that care. For
example, if a family member or a caregiver calls us with prior knowledge of a
claim, we may confirm whether or not the claim has been received and paid.
You
have the right to restrict or limit this kind of disclosure by contacting our
HIPAA Compliance Officer. This will allow you to request the proper
documentation to restrict access to your personal health information.
Uses and Disclosures Requiring Your Written Authorization. In any other
situation not described above, we will ask for your written authorization before
using or disclosing your PHI.
If you have given us an authorization, you may
revoke it at any time, if we have not already acted on it. If you have questions
regarding authorizations, please call the HIPAA Compliance Officer.
What Rights You Have Regarding Your PHI. You have the following rights with
respect to your PHI:
You may make any of the requests described above, or may request a paper copy of
this notice, by calling the HIPAA Compliance Office.
How to Complain about our Privacy Practices.
If you think we may have violated
your privacy rights, or you disagree with a decision we made about access to
your PHI, you may file a complaint with our HIPAA Compliance Officer. You may
also send a written complaint to the Secretary of the Department of Health and
Human Services. We will not take retaliatory action against you if you file a
complaint about our privacy practices.
This Notice is Subject to Change. We may change the terms of this notice and our
privacy policies at any time. If we do, the new terms and policies will be
effective for all the information that we already have about you, as well as any
information that we may receive or hold in the future.
Please note that we do not destroy personal information about you when you
terminate your relationship with us. It may be necessary to use and disclose
this information for the purposes described above even after your relationship
with us terminates, although policies and procedures will remain in place to
protect you against inappropriate use or disclosure.
How to Contact Us.
If you have questions regarding this notice, please contact
Access Diabetic Supply®s HIPAA Compliance Office by mail at 2101 NW 33rd Street,
Suite 2000, Pompano Beach, FL 33069; by phone at 1-954-935-1502; by fax at
954-975-2869; or by email at privacy@diabeticsupply.com. Include your name,
phone and fax number as well as the reason for your contacting the office.
This notice will become effective on April 14, 2003 and was revised on April
18th, 2003.
